FAQs: Accessing Crewdentials
Rachel Sharp
Last Update 7 months ago
What devices can I use?
You can access Crewdentials from any internet enabled device. It is fully responsive which means that the display and the buttons will adapt to the device you are using
How do I sign in?
If you have a Crew Profile simply head to profile.crewdentials.com
If you don't have a Crew Profile and just want to view or update the information you've provided to a business, you should ask them for the correct url. It will likely be on their website.
Do I need a password?
We have implemented passwordless technology on the sign in process.
You can sign in via Google, Microsoft or your email address.
You will be asked authenticate yourself via your Google account, Microsoft account or email. We strongly recommend you have strong controls over the security of your Google, Microsoft or email account to reduce the risk of access.
Does my account work offline?
TO BE UPDATED
What is a hard refresh?
Crewdentials is built as a web app and we are regularly pushing updates and improvements. This means that sometimes the version you access might not be the latest version.
A hard refresh pulls the latest version through to your browser or device.
If your Crewdentials product is not acting as you would expect, or is taking a while to load, we recommend your first step is to do a hard refresh. You can see our guide here